Tim Wolf-Lewis, President, with over 35 years in the Chicago textile industry, brings his experience, passion, technical skills, and marketing talent to the re-organization, re-branding, and expansion of Royal Majestic. A veteran at all levels, who has worked for successful companies such as American Linen/(ALSCO), Hospital Linen Systems (HLS), A. W. Zengeler Cleaners, F. W. Means/(Aratex), Rental Uniform Service (RUS), and the like, brings a varied, flexible, knowledgeable approach to European style fabric care and Personal Valet Service. Personal Valet service is a concept designed and developed by Tim in the 1980’s, upon which everyone has seized as a popular catch phrase and buzzword, much like “green” or “organic” today!
Gerardo Galeano, Production Manager of 25 years, leads and mentors our professional staff of 12. Gerardo is a world class spotter and dry- and wet-cleaning technician, who is a true washroom chemist. He regulates and maintains all of our state-of-the-art equipment; while directing all hand cleaning and Certified Gown Preservation processes. He supports each production team member on issues of cross-training and process improvement concerns. This enables an uninterrupted daily workforce; and ensures a continuity of European standard quality and Personal Valet service.
Edwin Viramontes, Route Sales & Service Manager, oversees service representative personnel selection, orientation, and on-going route training for consistent, detail focused, “personal valet” service delivery. Further, he directs business retention and consults on quality inspection issues and commercial and retail sales accounts. In addition, he manages fleet and logistical concerns. Finally, he consults with Gerardo on plant repair and maintenance concerns.
Lynn Wolf-Lewis, Customer Service Manager and Production Supervisor directs garment detailing, processing, and regulates production flow. In addition, she handles IT software issues; and responds to new service requests and changes, billing, and compiles productivity reports. Lynn handles outsource specialty services including leather, suede, fur, and oriental rug processing. Further, she is a Certified Wedding and Christening Gown Preservation Specialist who carefully inspects and supervises spotting, cleaning, and packing of all heirloom pieces for which we are renowned. We offer 2 levels of preservation: the standard Keepsake acid-free box and the unique Archival Chamber used by many Metropolitan Museums and the Smithsonian Institution for preserving their historical and priceless garments and artifacts for posterity.