by David Knoerr | Mar 7, 2017 | Blog, Common Garment Problems, Customer Bulletins and Education, DLI Publications, Featured, General Care Tips, Statistics
Q: Can jewelry damage garments during wear? A: Undoubtedly, the answer is yes. Buttons, baubles, and timepieces can damage beautiful smooth satins, plush chenilles, or soft wools. The damage can usually be found along necklines or sleeve cuffs where a necklace or...
by David Knoerr | Sep 26, 2016 | Blog, Common Garment Problems, Fabric Care Tips, General Care Tips
Get Ready! Getting ready for another year of school, or as a business person, or work-at-home entrepreneur, the fall and winter almost always calls for at least one shopping trip. The most important thing for students and adults alike is to be comfortable in what...
by David Knoerr | Jul 20, 2015 | Blog, Common Garment Problems, Customer Bulletins and Education, DLI Publications
Aahhh, middle of summertime! Time for family fun, vacations, holiday festivities, and the ever looming “back to school blues”. It is also time to remember to clean those winter items (particularly sweaters; but also coats and jackets) that often get put away soiled....
by David Knoerr | Jul 8, 2015 | Blog, Common Garment Problems, Customer Bulletins and Education, DLI Publications
It’s a whole lot easier to get rid of unwanted guests before they become permanent residents. Mysterious stains sometimes appear on clothes after a period of time in storage. Faint stains may also appear worse or stains “invisible” to the naked eye...
by David Knoerr | Feb 19, 2015 | Blog, Common Garment Problems, Customer Bulletins and Education, DLI Publications
Clearing up some Misconceptions about Dry Cleaning May Improve Customer Service Perceptions There are many reasons why a dry cleaner should focus on improving their customer service. Of course good customer service is important for retention and for gaining new...
by David Knoerr | Nov 20, 2014 | Blog, Common Garment Problems, Fabric Care Tips
Enjoy the party, but with the festivities spills, splashes, and other party-time mishaps, as well as wear alone, can take their toll on these expensive items. Many formal wear garments are made of luxurious fabrics, such as taffeta, moiré, satin, organza, metallic...